FAQs

GENERAL QUESTIONS

‘finethreads’ focuses on slow fashion, offering meticulously handcrafted designs, fine detailing, and limited production runs to ensure exclusivity and sustainability.

Yes, we prioritize ethically sourced, high-quality fabrics, including handloom textiles, to support traditional artisans and promote sustainable fashion.

Yes! We believe fashion is a form of personal expression. You can request customizations, including size adjustments, length modifications, or colour variations for select garments. Please refer to the customization guidelines for each garment to explore available options.

PRODUCT AND SIZING

We provide a detailed size guide for each product to help you find the perfect fit. Please refer to our size chart before making a selection. If you're still unsure, feel free to contact us at hello@fine-threads.com or WhatsApp us at +91 9599055665 for personalized assistance.


We strive to ensure accurate colour representation, but slight variations may occur due to lighting, screen resolution, and the natural dyeing process of our fabrics.

ORDER AND SHIPPING


Yes, we offer worldwide shipping! International shipping rates and delivery times vary based on your location.


Since we follow a slow fashion model, some items are made-to-order. Standard delivery within India takes 7-10 days, while international orders may take 10-15 days.

RETURNS AND EXCHANGES

We accept exchanges within 7 days for size-related or quality concerns. Since our garments are handcrafted in limited quantities, we do not offer returns unless the product is defective.

If you receive an incorrect order (wrong Size, colour, product, or a defective item), the exchange is free of
charge.

For correctly delivered orders, a reverse shipping fee of ₹200 will apply for exchanges.

Products purchased during a SALE are eligible for size exchanges with a ₹200 reverse shipping fee and can be exchanged free of charge if theyare damaged or incorrect.

Please refer our Return & Exchange Policy for detailed guidelines. For assistance, feel free to contact us
at hello@fine-threads.com or WhatsApp at +91 9599055665

We take quality very seriously. If you receive a damaged product, please contact us within 48 hours with images, and we will resolve the issue promptly.

CARE AND MAINTENANCE

Our fabrics are delicate and deserve gentle care. We strongly recommend dry cleaning for all garments made from handloom fabrics, hand-dyed textiles, or intricate embroidery to preserve their beauty and craftsmanship. Please refer to the 'Wash & Care' instructions provided with each garment to ensure its longevity and maintain its quality.